In today’s digital-first world, automotive dealerships face more challenges — and more opportunities — than ever before. Customers expect fast, informed, and personalized interactions from their very first inquiry.

Our powerful platforms, Samvyo Meet (Video Conferencing) and Samvyo Meetnow (Contact Center Solution), help dealerships connect with potential buyers in real-time, build trust through transparent communication, and offer seamless support even after the sale is made.

Here’s how your dealership benefits:

Let your visitors launch instant live video-audio calls from your site — no installs, no barriers.

• No phone numbers needed — just click and connect

Enable customers to connect securely without sharing their number — frictionless and privacy-first.

• Smart call transcriptions, actionable insights, and analytics

AI-powered tracking turns every conversation into valuable data — from buyer interest to sales trends.

• Effortless CRM integration on demand

All calls, notes, and follow-ups sync smoothly into your CRM for better tracking and faster closures.

🚗 Convert Website Visitors into Buyers

Your website is no longer just a catalog — it’s your virtual showroom.

With Samvyo, you can:

  • Host live virtual car tours for interested buyers and sellers

With Samvyo Meet, your sales team can conduct real-time video-audio car walkarounds directly from your showroom or lot — giving customers a 360° live view of the vehicle, from the comfort of their home.

  • Run interactive Q&A sessions to answer customer queries in real time

Using Samvyo Meetnow, route incoming buyer queries instantly to a live expert for real-time video or audio sessions — resolving doubts on financing, model features, or service without any delays.

  • Engage customers with personalized demos, building trust and confidence from the start

Samvyo’s browser-based video-audio interface lets you tailor product demos one-on-one — creating a more human and trustworthy experience right from the first click, even before they step into your showroom.

This instant and interactive experience leads to higher-quality leads and faster sales cycles.

🤝 Route Customers to the Right Team — Instantly

Every customer has unique needs — some want help with financing, others with insurance or service.

Samvyo’s smart routing system ensures:

  • Customers are connected to the right department (sales, finance, service, insurance) in real time

Samvyo Meetnow’s intelligent routing instantly identifies the customer’s intent and connects them via live video or audio call to the exact team they need — no manual transfers or hold time.

  • No back-and-forth or lost inquiries

Our system ensures every query is tracked, routed, and responded to — minimizing drop-offs and ensuring no lead slips through the cracks.

  • A smoother, more professional buying experience

By instantly directing customers to the right expert, Samvyo creates a seamless, dealership-grade interaction — one that feels fast, smart, and high-touch from the very first conversation.

🛠️ Stay Connected After the Sale

Samvyo enables you to build long-term customer relationships with intelligent post-sale support engagement:

  • Remote Self-Service Assistance

With Samvyo Meetnow, customers can access live or automated video-audio guidance for common post-sale needs like servicing schedules, feature usage, or minor troubleshooting — all without visiting the dealership.

  • Virtual Roadside Assistance

In case of breakdowns or emergencies, customers can initiate a real-time video or audio call through Samvyo for immediate visual assessment and live assistance — helping resolve issues faster and more confidently.

This consistent support boosts customer satisfaction and increases repeat business and referrals

💬 Build Trust with Real-Time Support

For pre-owned car buyers, trust is everything. Samvyo empowers your team to deliver:

  • Live audio and video support

With Samvyo Meet, your team can provide real-time, face-to-face support that builds transparency — whether it’s showcasing a vehicle’s condition or addressing last-minute concerns.

  • Automated follow-ups

Samvyo Meetnow enables timely, automated follow-ups after every interaction — keeping buyers engaged, informed, and cared for throughout their decision-making journey.

  • Transparent, two-way communication directly from website without phone numbers

Buyers can initiate secure, real-time conversations from your website — no phone numbers needed — creating an open and trustworthy space that encourages honest dialogue.

These small moments of service make a big impact on your dealership’s credibility and brand value.

📈 Unlock Actionable Insights from Every Interaction

Every conversation with a customer reveals something valuable.

With Samvyo’s AI-powered engagement intelligence, you gain access to:

  • Pre-call context to prepare your team before they speak

Samvyo Meetnow equips your agents with real-time caller insights — such as past interactions, browsing behavior, and vehicle interests — so they’re fully prepared before the conversation begins.

  • In-call enhancements to support agents during conversations

Smart prompts, sentiment detection, and real-time suggestions guide your team during video or audio calls, helping them respond better, faster, and more accurately.

  • Post-call analytics to track buyer intent and improve future interactions

Every call is transcribed, analyzed, and turned into insights — revealing patterns in buyer behavior, objections, and opportunities to refine your pitch.

This data helps you understand buyer preferences, refine your sales approach, and enhance agent performance.

Why Samvyo Is Built for Automotive Dealers

From your front-end sales process to your post-sale service, Samvyo is designed to help dealerships:

✅ Engage website visitors instantly
✅ Route queries to the right team
✅ Build trust through human-centered support
✅ Manage after-sales service with ease
✅ Turn insights into sales growth

Whether you're an independent pre-owned dealer or a growing network, Samvyo scales with your needs — making every customer feel like a VIP.

Let Samvyo transform your dealership into a real-time customer engagement powerhouse.